Terms & Conditions
Jetworks (Pty) Ltd
Online Store – Republic of South Africa
Last updated: 4 November 2026
1. Introduction
1.1 These Terms and Conditions (“Terms”) govern your use of the Jetworks website and online store (“Website”).
1.2 By accessing or purchasing from this Website, you agree to be bound by these Terms.
1.3 If you do not agree to these Terms, you must not use this Website.
2. Company Information
Jetworks (Pty) Ltd
Email: info@jetworks.co.za
Telephone: 068 266 8067
Physical Address: 8 Ambler Place, Malvern, Queensburgh, 4093
Republic of South Africa
3. Products and Services
3.1 Jetworks sells automotive and performance parts, car audio, IT equipment (new and refurbished), accessories and other products through its online store.
3.2 All products are subject to availability.
3.3 Jetworks reserves the right to discontinue any product at any time without notice.
3.4 Images displayed on the Website are for illustrative purposes only and may differ slightly from actual products.
3.5 Age-restricted products (such as vaping products) are only sold to customers aged 18 or older. We may ask for proof of age before dispatch or on collection.
4. Pricing and Payment
4.1 All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.
4.2 Prices are subject to change without prior notice.
4.3 Payment must be made in full before dispatch of goods.
4.4 We currently accept EFT (bank transfer). Any other payment methods we offer will be shown at checkout.
4.5 Jetworks reserves the right to cancel any order if payment is not received or verified.
5. Orders and Acceptance
5.1 An order placed on the Website constitutes an offer to purchase.
5.2 An order is only accepted once payment has been received and confirmed.
5.3 Jetworks reserves the right to refuse or cancel any order for any lawful reason, including pricing errors or stock shortages.
6. Delivery
6.1 Orders are delivered to the South African address you provide at checkout, or you can collect them from our premises.
6.2 Delivery times are estimates and may vary depending on location and courier services.
6.3 Risk in the goods passes to the customer upon delivery.
6.4 Jetworks is not responsible for delays caused by courier services or events beyond its control.
6.5 Delivery costs, timeframes and our collection option are explained on our Delivery Information page.
7. Returns and Refunds
7.1 Your return rights are protected by the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA).
7.2 Because you bought online, you may cancel your order and return the goods within 7 days of delivery, without giving a reason (the cooling-off period). You pay the cost of sending the goods back.
7.3 If a product is defective, not as described or not what you ordered, you may return it within 6 months of delivery for a repair, replacement or refund.
7.4 Refunds are paid within 7–14 business days after we receive and check the returned goods.
7.5 Our Returns & Exchanges Policy explains exactly how to return an item and which items cannot be returned.
8. Warranties
8.1 All products come with the 6-month warranty of quality required by the CPA. Where the manufacturer or supplier gives a longer warranty (for example 12 months on new IT products), that longer warranty applies. Refurbished products carry a 6-month warranty unless the product page states otherwise.
8.2 To make a warranty claim, contact us with your order number and a description of the fault. We will guide you through the process, which may include the manufacturer’s own warranty procedure.
8.3 Warranty does not cover damage caused by misuse, improper installation, or modifications.
9. Limitation of Liability
9.1 To the extent permitted by law, including the CPA, Jetworks shall not be liable for any indirect, incidental, or consequential damages arising from the use of its products.
9.2 To the extent permitted by law, the total liability of Jetworks shall not exceed the value of the goods purchased.
9.3 Customers are responsible for ensuring products are compatible with their vehicles before purchase.
10. Privacy and Data Protection
10.1 Jetworks processes personal information in accordance with the Protection of Personal Information Act (POPIA).
10.2 Customer information will only be used for order processing, communication, and lawful business purposes.
10.3 Jetworks will not sell or share personal information with third parties without consent, except where required by law.
11. Intellectual Property
11.1 All content on this Website, including logos, images, text, and branding, is the property of Jetworks.
11.2 No content may be reproduced without prior written consent.
12. Website Use
12.1 Users may not misuse the Website, including:
- Attempting unauthorized access
- Introducing viruses or malicious code
- Using the Website for fraudulent purposes
12.2 Jetworks reserves the right to suspend access to users who violate these Terms.
13. Force Majeure
Jetworks shall not be liable for failure to perform due to circumstances beyond its reasonable control, including natural disasters, strikes, supplier failure, internet outages, or government restrictions.
14. Governing Law
The laws of the Republic of South Africa govern these Terms.
Any disputes shall be subject to the jurisdiction of the South African courts.
15. Amendments
Jetworks reserves the right to amend these Terms at any time. Updated Terms will be published on the Website.
16. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Email: info@jetworks.co.za
Telephone: 068 266 8067